I really don't know what to say about these PVII guys.
Well, for a lot of reasons. Back in the days when I was burning out trying to produce W3C-compliant HTML and CSS with a tool whose name I would rather not mention that I ever used in public <cough>NetObjects Fusion</cough>, I decided to bite the bullet, pay the big money, and switch to Dreamweaver (heretoafter referred to as DW).
And that marked my beginning of a long relationship with that company. Frankly, without those guys and all their products I've bought and used since, I'm not sure where I or K-C-P.com would be today. (Moot point now that I'm retired, but I still rely on PVII tools for this web site.) The newest version of this web site relies on three PVII tools:
All of the above tools work nicely, and their underlying Cascading Style Sheets are documented well for those of us who like to get in there and tweak stuff.
Their products are only part of the story. PVII should also rightfully boast of extraordinary customer support.
Project Seven does customer support the exact same way I would have loved my own business to do. I didn't have their resources, so they will always beat me.
Their Support discussion groups are a great resource. Ever since I started out with "PMM", I have read every post on their NNTP server, and have posted the odd helpfully-intended reply from time to time.
When I have run into challenges with the PVII products I own, that's where I go first for help.
One time when I booked a day off my day job to get a crunch deadline project completed, I found myself stumped with making one of their products do what I needed. So I called them.
I recently came back to web design after a multi-year break since my retirement, and learned that PVII's Al Sparber had passed away last summer. Over years of electronic correspondence and a couple of brief phone calls, Al became a good friend to me. I will never forget him.
Here is the short list of the companies who have provided me with telephone tech support over many years even approaching the level I have had with PVII .
That leaves out a huge number of companies whose technical support lines I have used, and whose customer support frankly sucks.
All content © Copyright Karl Strieby (and others)
Site recreation started (palindrome alert!) 02/22/20. This page updated 8 March 2020.